Withdraw

Open Wallet → Withdraw, pick the asset, enter an address and an amount, and confirm in the bot chat. Money goes to any wallet you control — there is no requirement to withdraw to the address you deposited from.

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Who pays the fee

Ace Up does. The screen quotes the network fee from the chain itself before you tap, and the amount you enter is the amount that arrives. The send is not shaved. If the chain cannot be reached for a quote, the fee is left blank rather than guessed at.

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Automatic or approved

Most withdrawals are sent automatically as soon as you confirm them. Larger ones go to review, where a person approves them first. The threshold is a rolling daily total per asset, not a per-withdrawal cap — so two medium withdrawals in a day can tip the second into review. Your wallet shows your own remaining automatic allowance before you submit, so you always know which path a withdrawal will take. Review is normally cleared within a couple of hours. It is explained on screen while it is open, it can be cancelled, and it closes with a receipt either way.

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The confirmation

The request starts in the app; the confirmation happens in the bot DM. That is deliberate: it means a stolen session token cannot cash your balance out, because whoever holds it cannot also answer your Telegram messages. The confirmation expires after 10 minutes. An expired confirmation returns the money to your balance in full — nothing is left in limbo.

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The whole path

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Statuses you may see

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What can hold a withdrawal up

• A deposit still inside its 60-minute hold. The rest of your balance is unaffected — only the held part is excluded.
• No destination address saved yet.
• An amount above the daily automatic limit, which means review rather than refusal.

The Withdraw button fades when the amount is not sendable, and the sentence underneath says exactly which of these is the reason. It is never a bare disabled button.